Shipping Info

*The above shipping table is based on the order subtotal before discount codes or promotions are applied.

Note: Please allow 1-2 business days to process and ship orders out, excluding public holidays. Express orders (UPS 2nd Day & Next Day Air) are prioritized and can take up to 1 day processing time. List rates based on ship origin of Los Angeles, CA. 

Free shipping promotions apply only to items shipped within the mainland United States. Shipments to APO Boxes, Hawaii, Alaska, and Puerto Rico are not included and will incur additional USPS or UPS charges at checkout. This does not include shipping upgrades or bulky item fees. We offer UPS Ground shipping at standard rates for Hawaii and Alaska, with no extra charges for oversized items, as these are included in the rate. Please note that PO Boxes can only be used for smaller product shipments. If you do decide to try and send a larger item to a PO Box, it will be returned to sender and undeliverable.

This map is a representation of UPS Ground service, subject to exemptions and delays. Shipping times are not guaranteed, and are a guide only provided by UPS.  

Some of our items are too large for traditional UPS/USPS shipping. Therefore, we offer LTL/Freight curbside delivery as an alternative shipping process.

Delivery Details:

• LTL/Freight curbside shipments usually take 5-12 business days to arrive after fulfillment.
• Express shipping is not available for these items.
• Products like the Al Fresco Collection are always shipped via LTL/Freight curbside delivery.
• At checkout, our standard shipping rates apply, but larger or multiple oversized items may require LTL/Freight curbside delivery instead of standard UPS/USPS.

What to Expect:

• You will receive a shipping confirmation via email or SMS with a tracking number marked as "Other" for the LTL/Freight shipments.
• LTL/Freight deliveries require a scheduled drop-off, and someone must be available to sign the delivery.
• The carrier will contact you using the phone number provided at checkout to arrange a convenient delivery day.

We offer premium White Glove Delivery Service for your convenience. White Glove Delivery typically requires 8-12 business days for delivery after fulfillment. Our dedicated team will handle every detail of your delivery with care, ensuring a seamless experience from start to finish. This service includes:

• Careful Handling: Your items are treated with the utmost care and protection during delivery, ensuring they arrive in pristine condition.
• Assembly and Setup: Our team will assemble and set up your items in the room of your choice, making sure that everything is positioned perfectly, just the way you want it.
• Removal of Packaging: We'll remove all packaging materials and clean up the area, leaving your space spotless and ready to enjoy your new B&PCo. products.

With our White Glove Delivery, you can sit back and relax while we take care of everything.

Several of our products are rather heavy, and additional fees are charged due to unusual sizes or weights. You'll find a list of all these items, along with a breakdown of their fees*, below.

• $30 fee for all 35lb & 55lb Umbrella Bases
• $50 fee for all 90lb Umbrella Bases, the Reclining Pillow Lounger, Shore and Hudson Occasional Chairs, Al Fresco Dining Chairs, & Al Fresco Side Tables.
• $100 fee for the Modular Pillow Stack, Shore and Hudson Sofas, Al Fresco Sun Loungers, Al Fresco Dining Tables, Al Fresco Bar Carts, and Al Fresco Love Seats.

*Please note that these fees are applied to cover bulky shipping for each product purchased, in addition to the shipping method chosen at checkout. These charges are not covered by any free shipping promotions. Please note that certain US territories and international regions may not be able to accommodate oversized items, leading to rejection during checkout.

**All products in our $50 tier cannot be shipped via Express Shipping. Furthermore, all products in our $100 tier cannot be shipped using UPS/USPS services or internationally.

Estimated arrival times and free shipping do not apply. The cart will automatically calculate the cost of UPS and DHL international shipping. All import taxes and customs are included in the prices for the UK and other EU nations. Orders from outside the UK, EU and US will have all import taxes and levies computed at checkout. The Al Fresco Dining Table and Sun Lounger are not currently available for international orders.

If you have any other inquiries regarding shipment or delivery, please get in touch with our team.

We do provide order pickup at our Laguna Beach and Malibu locations, pending product availability. To place your order with them, please dial (949) 324-2939.